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Apr 14, 2009
United States
Begins at: 11 a.m. CT
Duration: 1 hour

Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In this webcast, you learn how to cut the costs and improve the performance of your survey research efforts—regardless of where you reach your respondents or what language they speak. You'll hear the latest strategies for streamlining your call center, authoring compelling surveys that work for all respondents, and getting the most value from your research investments. Topics include:

• Successful strategies for multi-modal projects
• Conducting global research efficiently
• Designing surveys that respondents want to complete
• Managing your virtual call center
• Increasing call center productivity by up to 80 percent

This presentation will be especially helpful to research organizations that need to generate superior results at a lower cost across all survey deployment modes.

View the archived recording. At the SPSS - Webex site, please select "View Recording" at the bottom of the screen. You may need to download the Webex Player in order to view and listen to the recording.

Find out more, visit the organizer Web site: https://spssevents.webex.com/spssevents/onstage/g.php?p=33&t;=m