• Home
• Solutions
• Software
• Customers
• Training
• Services
• Store
• Support
• Partners
• News
• Events
• About SPSS

Nov 5, 2009
United States
Begins at: 11:00 AM CDT

Your customers’ feedback can help you create more personalized interactions that drive repeat business. In this free webinar, you’ll learn how to capture feedback at different stages of the customer lifecycle and use it to personalize your customer interactions across channels and product lines.

Hear real-world examples of how leading organizations such as Cablecom and RoyalSun Alliance (RSA) keep their customers engaged and satisfied throughout the customer lifecycle, including the strategies and technologies they use to:

• Capture the right information at the right touchpoint
• Identify their most profitable customers and drive satisfaction
• Tailor campaigns and offers to meet customer needs
• Increase customer retention and improve profits

Register today and learn how to gain more value from every interaction!

View the archived recording. At the SPSS - Webex site, please select "View Recording" at the bottom of the screen. You may need to download the Webex Player in order to view and listen to the recording.

Find out more, visit the organizer Web site: www.spss.com