SPSS Training and Education Services

PASW Data Collection Server Maintenance

Course description:

This course has been designed to give a new Dimensions System Administrator the essential skills required to understand the Dimensions server systems and architecture, troubleshoot and monitor that environment and how to tackle their daily administrative tasks. The course starts with a simulation of how end users might be interacting with the environment. The attendee is then given a thorough grounding of what files, folders, components and services are installed on the relevant tiers in a Dimensions environment. With an understanding of that environment, we then review the components of a Regular Maintenance Plan. Following this, various methods of monitoring the system and potential optimization options are introduced. Considerable time is then spent learning how to troubleshoot and resolve issues that may arise and finally we go over some ‘Best Practices’

Objectives:
By the end of this course you will have learned how to:

Set up a continual maintenance plan to keep the servers running at an optimal level
Work with the performance counters to monitor the health of the environment
Review and query log and event files to isolate and resolve any potential issues within the Dimensions server systems

Notes:
This course covers a sub-set of the topics covered in the Dimensions System Administration course. The course is standardized on Microsoft Windows Server 2003 and Microsoft SQL Server 2005 The course does not cover the Quancept Support Option.

Also consider

Dimensions System Administration

US Customers - Select this link to begin course registration
Canadian Customers - Select this link to begin course registration

Please note: If you are paying by Check or PO, you will need to download the Public Training or the Academic Training registration form and fax or mail the completed form to SPSS along with your payment.

Subscribers: If you are a Training Subscriber please select "Call Me" as the payment type when preregistering for this course. You will be contacted by a sales representative to verify your subscription — otherwise you will be invoiced for the training.

Duration and Cost:

Costs are for United States courses only. Information about other countries can be found at the worldwide offices page.

One Day
9:00 a.m. to approximately 4:00/4:30 p.m.
$599

Who Should Attend:

Staff responsible for administering users and everyday maintenance/monitoring of Dimensions server applications.
Staff with operational responsibilities of a Dimensions Server implementation — particularly those responsible for daily/weekly/monthly maintenance of Dimensions applications.

Prerequisite:

Must have: Knowledge and experience of Windows Server 2003 Architecture and installation is preferred. Significant practical technical experience of administering Microsoft Windows XP Professional is beneficial.
Presumed knowledge: SQL Server Administration, IIS Administration, SQL Server database creation, Windows Security, Windows performance monitoring techniques.

Course Content:

The full table of contents for this course is available.

Understanding the design of your Dimensions server topography
Explanation of the various Dimensions Tiers
Reviewing the details required for SPSS Support to assist in any troubleshooting issues
A real time ‘End to End’ demonstration of how users will interact with the environment
Understanding of the location of files and folders within the Dimension Tiers
Designing and implementing a continual maintenance plan
How to monitor the environment using Windows Performance counters and built in Dimension utilities
Thoughts on some optimization options
How to troubleshoot Dimensions server related issues
Some Best Practices